This 12-month warranty (“Warranty”) applies to the SOLAR CCTV CAMERAS, FAN, AND LIGHT SYSTEM (the “Product”) purchased by the original consumer purchaser (“You”) on Dvstore or from an authorized reseller nationwide. The Warranty guarantees the Product against manufacturer defects in materials and workmanship under normal use during the Warranty Period.

The Warranty Period begins on the date of purchase (“Purchase Date”) evidenced by a valid receipt from Dvstore or an authorized reseller and covers 365 calendar days from the date of purchase.

The Warranty covers the repair or replacement of the Product, at our discretion, if it is found to be defective within the Warranty Period. Covered defects include malfunctions and failures due to manufacturing materials or workmanship.

The Warranty does not cover: Defects caused by normal wear and tear, including cosmetic damage such as scratches, dents, or discoloration. Defects caused by misuse, abuse, neglect, accidents, improper storage, alterations, unauthorized repairs, or use with incompatible devices. Defects caused by exposure to extreme temperatures, liquids, dust, or other harsh environments. Products purchased from unauthorized resellers. Products without a valid proof of purchase (receipt). Any consequential, incidental, or indirect damages arising from the use of the Product.

If your Product is found to be defective under the Warranty:

1. We have an experienced tech team for software-related problems. We can test and check your CCTV camera remotely and fix the issue through a software upgrade.
2. If the defect is due to a material or part problem, we will replace or repair the product under this Warranty at our discretion using new parts or replace the Product with a new or refurbished unit of equivalent value.
3. Replacement products will follow the remaining warranty of the original product or three months from the replacement date, whichever is longer.
4. You are responsible for all shipping costs associated with returning the defective Product to us.

To make a warranty claim, please contact us at our phone number or email address as displayed on our website, within the Warranty Period.

1. You will be required to provide a copy of your valid receipt and a description of the defect via the email address on our website.
2. We may request that you return the Product to us for inspection before processing your claim.

1. The Warranty is the sole and exclusive remedy for a defective Product and supersedes all other warranties, expressed or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.
2. Our liability under this Warranty is limited to the cost of repair or replacement of the Product. We shall not be liable for any consequential, incidental, or indirect damages arising from the use of the Product.
3. This Warranty is void if the Product has been opened, tampered with, or repaired by unauthorized personnel.

This Warranty shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

We reserve the right to modify these Warranty Terms and Conditions at any time without prior notice.

If you have any questions about this Warranty, contact us at our phone number or email address as displayed on our website.